Manufacturing IT Specialist
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- Schaan, Liechtenstein
- Unbefristet
- Vollzeit
In this role, you will keep our manufacturing operations running with reliable, secure shopfloor IT and play a key role in shaping our Smart Factory vision. You'll bridge plant teams and global IT, resolve issues fast, drive digital projects, and help standardize technologies across sites-without silos, slow decisions, or limited impact.What you'll do
You provide hands-on IT support for shopfloor systems and local workplaces, handling 1st-level requests and selected 2nd-level issues for plant-specific solutions. You support digital initiatives that move your plant toward Hilti's Smart Factory vision and act as the key connector between local operations and global IT & Business teams. You collaborate with cross-plant IT supporters, maintain clear documentation, and coordinate with global engineering teams to ensure consistent standards, secure systems, and compliant operations. You also contribute to local and global IT projects that shape our future manufacturing environment.What you'll bring
- Education: Completed IT degree or technical vocational training + broad user-support foundation.
- Experience: 3-5 years in a globally oriented IT team + 3-5 years in customer-facing 1st/2nd-level support (incl. ticket handling).
- Infrastructure: Administer/troubleshoot networks, servers, telephony (Cisco CNA level) + manage workplace & shopfloor hardware (printers, scanners, embedded devices, VC rooms).
- Security & Operations: Proficiency in IT security and basic OT-security (e.g., segmentation, secure remote access) + disciplined documentation/compliance and IT asset & order handling.
- Communication & Collaboration: Fluent German and English + ability to explain IT services in clear business language and coordinate cross-plant with global IT (project coordination).
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